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# Members and roles

A workspace is shared by everyone in it. Each person has one of three roles: **Owner**, **Admin** or **Member**. You manage people on **Settings → Members**.

## Roles

![The Members tab of workspace settings with one owner](/_fern-files/_img/dc74189b3f3910f4aa1535264b4c7a9e47cc0780fc47ef401088b9738a8109c8.webp)![The Members tab of workspace settings with one owner](/_fern-files/_img/0336529a964cf93e5bf537ca27a9df216ddb8b7f9e96698a35c5d770aeae28cc.webp)

| Role       | Who                                                                | In short                                                                                        |
| ---------- | ------------------------------------------------------------------ | ----------------------------------------------------------------------------------------------- |
| **Owner**  | One person: whoever created the workspace, until they hand it over | An admin who can also delete the workspace, delete all conversation data and transfer ownership |
| **Admin**  | As many as you like                                                | Manages the workspace: experts, members, settings, numbers, keys and billing                    |
| **Member** | Everyone else                                                      | Uses experts and sees the work, but can't change how things are set up                          |

### What each role can do

|                                                                                                | Member    | Admin | Owner |
| ---------------------------------------------------------------------------------------------- | --------- | ----- | ----- |
| Chat and call experts, send them to meetings                                                   | Yes       | Yes   | Yes   |
| See Conversations, Analytics, Campaigns, Calendar and Voices                                   | Yes       | Yes   | Yes   |
| Edit an expert's name, description, picture and background                                     | Yes       | Yes   | Yes   |
| Create, configure, make live, duplicate and delete experts                                     |           | Yes   | Yes   |
| Add, change and remove knowledge                                                               |           | Yes   | Yes   |
| Manage Tools                                                                                   |           | Yes   | Yes   |
| Get, assign and release phone numbers, place calls, run campaigns, change the do-not-call list |           | Yes   | Yes   |
| Invite and remove people, change roles                                                         |           | Yes   | Yes   |
| Developers: API keys, service accounts, webhooks, alerts, MCP                                  |           | Yes   | Yes   |
| Billing, Audit log, Rydhm staff access                                                         |           | Yes   | Yes   |
| Provider keys, alert destinations, workspace export                                            |           | Yes   | Yes   |
| Delete a conversation                                                                          | Their own | Any   | Any   |
| Delete all conversation data, delete the workspace, transfer ownership                         |           |       | Yes   |

On an expert's page, members see every tab except **Profile** as read-only, with a lock. Pages that are for admins only are hidden from members' sidebar, not just disabled.

## Invite people

![The Invite people dialog with an email address and the Member role selected](/_fern-files/_img/872481216a8f7260a0398a3f540727dc62ba290fe4e7bce276e17c3a01ef035b.webp)![The Invite people dialog with an email address and the Member role selected](/_fern-files/_img/0db974c667edf728b8e32758fdbc976163cb8edf7091b9c42ebbcf963c507238.webp)

#### Open the dialog

Go to **Settings → Members** and select **Invite people**. You can also use **Send invitation** on the card at the bottom of the sidebar.

#### Add their addresses

Type one or more **Email addresses**, separated by commas or new lines. People already in the workspace or already invited are left out.

#### Pick a role

Choose **Member** or **Admin**. Everyone in one batch gets the same role.

#### Send

Select **Send invitation**. Each person gets an email with a link to join the workspace.

Pending invitations are listed with their role, when they were **Sent** and when they **Expire**. From there you can resend one (**Invitation sent again**) or revoke it. A revoked link stops working, and you can invite the person again later.

> **Note**
>
> Your plan sets how many people a workspace can have: 2 on Free, 5 on Starter, 15 on Growth, 50 on Scale, and no limit on Enterprise. People count once they've signed in; pending invitations don't. When billing is active, invitations past the limit are refused. See [Billing](/workspace/billing).

## Change a role

In the **Role** column, choose **Admin** ("Manages the workspace") or **Member** ("Builds and uses experts"). The change applies at once, and you'll see **Role changed**.

The owner is always an admin. To make the owner a member, transfer ownership first.

## Remove someone

Select the remove button on their row and confirm.

* They lose access to the workspace at once.
* Experts they built stay with the workspace.
* API keys keep working, because keys belong to the workspace, not to a person. Revoke any keys they shouldn't keep in **Developers → API keys**.

You can invite them again later. The owner can't be removed. Transfer ownership first.

## Transfer ownership

The owner can hand the workspace to another member: go to **Settings → General**, select **Transfer ownership** on the **Owner** row, choose the **New owner**, and type the workspace name to confirm. The new owner must have signed in to Rydhm at least once, and becomes an admin if they aren't one already. You stay in the workspace as an admin.

## Your own account

Your name, picture, sign-in and appearance are personal. Open the account menu and choose **Account settings**. What reaches you by notification is also personal: see [Alerts](/workspace/alerts#your-own-notifications).

## Related

* [Security](/workspace/security)
* [Alerts](/workspace/alerts)
* [API scopes](/developers/scopes)